Webinar: Myth busting AI in the language services sector

About this event

Minimising Artificial Intelligence (AI) Risk While Maximising Affordability and Accessibility

Join LanguageLine for a focused session on how AI can be safely adopted in public sector
multilingual services—reducing risk while improving cost-effectiveness and access.

As large language models transform translation and interpreting, uncontrolled deployment
presents real risks. LanguageLine will outline how AI-powered language services can be
introduced within a controlled environment, combining automation with human expertise to
ensure quality, compliance and accountability.

The session will explore three practical public sector use cases across healthcare, policing and
government:

• AI-first translation workflows integrated with human expert review
• “Human as a Feature” models embedding certification within enterprise AI platforms
• AI speech solutions supporting voice interactions in healthcare settings

Key takeaways:

• best practice for safe, responsible AI adoption
• how to balance innovation with governance and risk mitigation
• real-world examples demonstrating reduced cost and increased service availability