NHS Workforce Alliance Health Workforce Solutions
Summary
This open framework agreement, let under the Procurement Act 2023, gives the NHS and wider public sector access to outsourced staff banks, managed service solutions, temporary and permanent recruitment solutions (domestic and international), workforce management plans and vendor management systems..
Description
This agreement is a part of the broader portfolio of the NHS Workforce Alliance and will replace Workforce Improvement Services (RM6163) and Managed Staff Banks (RM6278). This open framework agreement is designed to provide sustainable and flexible workforce solutions for public sector organisations that meet both immediate and long-term needs. The framework will cover a range of services including:
- outsourced staff banks and managed service solutions
- permanent and temporary recruitment solutions (domestic and international)
- bespoke workforce management plans.
In addition to the services above we’re expanding NHS workforce planning support. This includes vendor management systems for temporary staff oversight and recruitment specialists for both domestic and international hiring.
The framework agreement is likely to run for eight years.
Benefits
- access to an NHS England approved route to market
- flexible solutions will be designed to both offer alternatives to agency staffing and more strategic contracts to manage agency staffing cost pressures and transition to non-agency routes, aligning with NHS England temporary staffing efficiency programme (TSEP)
- the NHS Workforce Alliance conducts audits to ensure all relevant worker compliance checks are conducted
- access innovative solutions designed to support the public sector with their workforce challenges
- access to complete a workforce solution using a single contracting option
Product types
It is not yet known if this agreement will have multiple lots.
Customer engagement
We have held customer engagement sessions to support the development of this agreement. If you have any further queries, you can contact the team at peoplepillarcomms@crowncommercial.gov.uk with ‘RM6380’ in the email subject.
Supplier engagement
The slides, question and answers document and recording from the supplier engagement event held on 26/03/2025 are available below:
NHS Workforce Alliance Healthcare Solutions supplier market engagement slides
NHS Workforce Alliance Healthcare Solutions webinar Q&A
NHS Workforce Alliance Healthcare Solutions webinar recording
Important links
| Planned procurement notice | Read planned procurement notice |
| Contract Notice in Find a Tender (FTS) | Not available yet |
| Tender documents | Not available yet |
Timeline
| Activity | Estimated dates |
| Pre-market engagement | October 2024 |
| Drafting of procurement documentation | TBC |
| Publication of find a tender (FTS) notice | Aug 2025 |
| Framework Award | Feb 2026 |