Network Services 4

Summary 

 Gives public sector organisations access to a wide range of networks and telecommunications services, products and solutions.

Description 

RM6377 Network Services 4 will replace RM6116 Network Services 3, which currently allows customers to buy:

  • network solutions
  • communication services
  • connectivity to cloud-based data and applications
  • audio and video conferencing
  • radio and satellite networking
  • emerging technologies such as internet of things (IoT) and smart cities

The final scope and lot structure for RM6377 Network Services 4 may be different from RM6116 Network Services 3, following feedback  from industry and stakeholder engagement.

Benefits 

  • a dedicated route to market for buying networks and telecoms services
  • bespoke templates and guidance to support the buying journey
  • flexibility: customers can buy full solutions or modular components
  • a simpler lot structure, making it easier to choose the right route to market

Product types 

The scope and lot structure for this framework are still being finalised. The current lots under Network Services 3 are:

  • inter site connectivity (WAN) and data access services
  • commercial radio capabilities
  • tactical radio systems
  • critical domain services
  • intra site connectivity (LAN) and local connectivity services
  • IoT and smart cities (smart shared and connected spaces)
  • communication platform as a service
  • analogue telephony
  • digital communication services (unified communications)
  • contact centre solutions
  • inbound telephony services
  • paging and alerting

The final scope and lot structure for RM6377 Network Services 4 may change, depending on feedback from industry and stakeholder engagement.

Customer and supplier engagement

Feedback from customers about network services is still welcome. You can share your feedback by completing our survey.  

Supplier engagement started in August 2025. Feedback is being gathered on the scope and lot structure of RM6377 Network Services 4. You can share your  feedback by completing our survey . 

The  category team has recently held a series of meetings with customers and suppliers who expressed  interest in a one to one meeting..  Two summary documents were drafted, outlining:

  • feedback and insights for RM6377 Network Services 4
  • the current draft of the emerging RM6377 Network Services 4 framework engagement: lot  structure (please note, this remains subject to change)

Ongoing feedback from both suppliers and customers is welcome.  If you have a specific view to share,  contact the team at: 

  • networkservices@crowncommercial.gov.uk
  • include NETWORK SERVICES 4 QUERY in the email subject line

Documents

Network services 4 framework engagement: lot structure

Network services 4 summary of key takeouts

Important links

Pipeline notice Read pipeline notice
Preliminary market engagement notice (PME) Read PME notice
Planned procurement notice Not available yet 
Contract notice in Find a Tender (FTS) Not available yet 
Tender documents Not available yet 

Timeline

Activity Estimated dates
Pre-market engagement August 2025 to April 2026
Drafting of procurement documentation May 2026 to August 2026
Publication of find a tender (FTS) notice August 2026
Framework award February 2027